Maison Claire Hotel Chester, Chester - Reviews, Room Options & Prices 2025

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About the Hotel

2 St Anne Street, Chester, United Kingdom

Maison Claire, a 3-star boutique guesthouse overlooking Chester's historic city walls, sits in a Victorian terraced house combining city-center convenience with quirky design elements and ranked among Telegraph's top 10 places to stay in Chester.

Designer Room Features

Each room at Maison Claire features distinctive design touches, from an Asian-styled Room One with a pug-shaped lamp to Room Two with its monkey lamp motif. All rooms include en-suite bathrooms with showers, free toiletries, tea/coffee facilities, and small fridges.

Artful Breakfast Experience

The breakfast room showcases a large Smeg fridge and local Chester gallery artworks with mermaid motifs. The service includes a buffet of cereals and fruit, with individual cooked orders and special dietary accommodations including juicing options.

Garden and Recreation

A sunny back garden provides an illuminated seating area and barbecue facilities. Guests can explore Caldy Valley Nature Park, book river cruises from the Dee banks, or enjoy golfing in the vicinity.

Central City Location

Maison Claire positions guests 0.5 miles from the University of Chester and within walking distance to the train station. The property offers convenient access to Chester Rows shopping, Cheshire Oaks Designer Outlet, and city-center attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Private Bathroom Twin Room

Max:

2 persons

13 m²

Bed options:

1 Double bed

Garden view

Shower

room details

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Guest Room

Max:

1 person

10 m²

Bed options:

1 Single bed

Garden view

Shower

room details

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Standard Double Room

Max:

2 persons

13 m²

Bed options:

1 Double bed

Shower

room details

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Getting around

A guide to all available transportation options

City Center

Chester1700 ft

Airports

Chester Hawarden (CEG) 5.5 mi

Liverpool John Lennon (LPL) 24.3 mi

Train

Chester Train Station2300 ft

Bus

Bus stop2700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Baggage storage

24-hour services

General

No smoking on site
No parking
No pets allowed
Baggage storage

Sports & Fitness

Cycling

Children

Cribs

Spa & Leisure

BBQ facilities

Room features

Free Wi-Fi in rooms
Tea and coffee facilities

Location

2 St Anne Street, Chester, United Kingdom

Map view

2 St Anne Street, Chester, United Kingdom

City landmarks

City Walls

Walls of Chester

2300 ft

Watergate Square

Chester Racecourse

4300 ft

Grosvenor Street

Chester Castle

3800 ft

Museums

The Grosvenor Museum

4100 ft

Museums

Cheshire Military Museum

4100 ft

Museums

Dewa Roman Experience

2900 ft

St Michaels Church Bridge Street

Chester Golf Club

3000 ft

Chester Rows

2200 ft

45 Eastgate Street

Eastgate Clock

2300 ft

Gallery

The Watergate Street Gallery

2100 ft

Church

St John the Baptist's Church

2600 ft

27 Grosvenor Street The Grosvenor Museum

Chester History & Heritage

2600 ft

1 Greenway Street

Statue of Minerva

4000 ft

Shopping Area

Grosvenor Shopping Centre

2100 ft

Parks

Grosvenor Park

4200 ft

8 The Groves

River Dee

4400 ft

Bridges

Suspension Bridge

3000 ft

Garden

Chester Cathedral Falconry and Nature Gardens

2800 ft

Garden

Chester Roman Gardens

4600 ft

Roman Amphitheatre

Chester Roman Amphitheatre

1.0 mi

Nearby

Church

Chester Cathedral

2000 ft

Church

Church of St Peter

1800 ft

30 Watergate Street

Booth Mansion

1900 ft

Chester Market Hall 6 Princess Street Chester Market Hall

Chester in Lego

1400 ft

40 Watergate Street

The Antiques Shop

2000 ft

Chester City Walls Road Water Tower Gardens

Sick to Death

2000 ft

Church

Wesley Church Centre

2000 ft

60 Watergate Street

Watergate Street Independent Quarter

2000 ft

Fountains

Escapism Chester

400 ft

Garden

King Charles Tower

1500 ft

Restaurants

The Bull & Stirrup Pub

700 ft

8 Upper Northgate Street

Papa John's

500 ft

1B Delamere Street 1b Unit Sumner House

The Red Lion

1200 ft

59 Northgate Street

The Blue Lagoon Charcoal Grill

1000 ft

15 Upper Northgate Street

Chip'd

1100 ft

124 Northgate Street

Gerrards

1100 ft

120 Northgate Street

Wok&Go

1400 ft

114 Foregate Street

Go Fresco

1300 ft

86 Northgate Street

Subway - Northgate Street

1400 ft

84 Northgate Street Northgate

The Shropshire Arms

1400 ft

45 Northgate Street

Pierogi

1900 ft

44 Brook Street

Bean and Cole

1500 ft

41 Frodsham Street

Reviews and Ratings

Feedback from previous guests about their experience.

80%

enjoyed the hotel and would happily stay again

8.0/10

Great

Rooms

5.2

Location

8.4

Service

5.6

Dining

5.6

David

United Kingdom, December 2024

7.2/10

My stay at Maison Claire was quite mixed. The welcoming feel of the place was overshadowed by some frustrating service issues. While the location was undeniably convenient for exploring Chester, several aspects of my stay left much to be desired.

Rooms

5.0

My room was small and a bit cramped. The decor had its charm, but cleanliness could definitely be improved. I also noted some maintenance issues, particularly in the bathroom, which dampened my overall impression.

Service

5.0

I experienced significant issues with communication. Upon arrival, nobody was there to greet me, which caused a lot of stress. Even after trying to reach out, the responses I received were less than helpful, leaving me feeling quite frustrated.

Location

9.0

The location was fantastic and perfect for walking around Chester. I loved how close it was to many attractions, making it easy to explore the city. This aspect made my visit more enjoyable despite other challenges.

Dining

6.0

While breakfast was decent, the options felt rather limited. I decided to upgrade to a full cooked breakfast for an extra cost, which was a nice touch, yet the overall selection could benefit from more variety.

Facilities

5.0

The facilities had potential, particularly the charming decor. However, the cluttered common areas and lack of basic amenities like hairdryers left something to be desired.

Jade

United Kingdom, November 2024

5.2/10

I appreciated the homely atmosphere of Maison Claire, and Claire, the owner, was incredibly friendly and eager to help. The location was fantastic, just a short walk from Chester's attractions. However, the cleanliness and maintenance of the rooms left much to be desired, with some areas in need of serious attention. Overall, it was a mixed experience. 🌟🥐

Rooms

5.0

While the beds were comfortable, I found the cleanliness lacking, with dusty surfaces and an unpleasant musty smell.

Service

6.0

Claire was accommodating and friendly, but issues with communication during check-in created confusion.

Location

8.0

The location was superb, just minutes away from the city center, making it convenient for exploring.

Dining

7.0

The breakfast options were good, with a delicious English breakfast available for an extra cost.

Facilities

5.0

The secure parking was a plus, but the overall state of the facilities felt tired and in need of renovation.

Harper

United Kingdom, November 2024

5.2/10

My stay at Maison Claire was a mixed bag. On one hand, the location is fantastic and the owner, Claire, was super friendly. But the room was tiny, the bathroom was cramped, and there were cleanliness issues that left a lot to be desired.

Rooms

5.0

I was shocked at how small the room was, barely fitting a double bed and a single. Plus, the bathroom felt like a coffin, and I even noticed some dust and mold in the shower. Definitely not what I expected for the price.

Service

5.0

Claire was friendly and tried to help, but I felt a bit overwhelmed with the communication about check-in. Also, the breakfast options weren't clear since I thought a cooked breakfast was included but it turned out to be continental, which was disappointing.

Location

8.0

The location is one of the best parts—just a stone’s throw from the center of Chester, making it easy to explore. But it was right on a busy road, which made for some noisy mornings.

Dining

5.0

Breakfast was only continental unless you paid extra for the cooked option, which I didn’t realize until after I arrived. The selection was alright but didn't blow me away.

Facilities

5.0

The decor was unique but could be a little dark, and some facilities felt outdated. The heating and ventilation in the tiny bathroom also made it uncomfortable. Not the boutique feel I was hoping for.

Georgia

United Kingdom, October 2024

6.2/10

My stay at Maison Claire was mixed. The central location made it easy to explore Chester, and I was impressed with the comfortable bed. However, I encountered cleanliness issues, which significantly affected my overall experience.

Rooms

5.0

I found the room quite cramped, with areas that were not cleaned properly. Dust was noticeable on surfaces, and I noticed some unpleasant smells. The bathroom had numerous cleanliness issues, which was disappointing given the price I paid.

Service

5.0

While Claire was friendly and accommodating, there seemed to be a lack of professionalism when I raised my concerns. I felt that the customer service could have been more proactive in resolving issues.

Location

8.0

The location is fantastic, just a short walk from Chester's main attractions, and there’s secure parking available across the road. This was a significant advantage during my stay.

Dining

5.0

The breakfast options were limited, focused mainly on continental fare without the advertised cooked items. This was a letdown, especially considering the price attached to the breakfast.

Facilities

5.0

The facilities had potential but fell short in execution. The room decor was charming but cluttered, and maintenance issues, such as the shower's cleanliness, made it less appealing.

Anthony

United Kingdom, October 2024

5.0/10

My stay at Maison Claire was quite mixed. while I loved the charming decor and the excellent location, I did encounter some issues that dampened my overall experience. The cleanliness of the rooms left much to be desired, and I found the breakfast options to be a bit lacking. However, the hospitality from Claire was commendable and made me feel welcome.

Rooms

6.0

The room had quirky and beautiful decor. but it was marred by cleanliness issues, including stains and a lack of maintenance. I appreciated the size but found some aspects quite cramped.

Service

7.0

Claire was friendly and accommodating. she really helped me plan my day in Chester. However, the overall service experience was hit or miss, and I felt some details were overlooked.

Location

9.0

The location was truly fantastic, just a short walk to the city center and local attractions. which made exploring Chester easy and enjoyable.

Dining

5.0

The breakfast offered a limited selection that was more like a hostel. I was hoping for more variety and quality. Upgrading to a full English was an option, but I didn't partake.

Facilities

5.0

The facilities could use some improvement. particularly regarding cleanliness and maintenance of the bathrooms. While it was nice to have access to a garden area, the overall state of the hotel was lacking.